Cost Centre vs Growth Engine?
The world that shaped that decision was one where technology was expensive, specialised infrastructure. Someone had to manage it, govern it, keep it stable, and make sure it didn’t become a liability....
The world that shaped that decision was one where technology was expensive, specialised infrastructure. Someone had to manage it, govern it, keep it stable, and make sure it didn’t become a liability....
(N.B. Updated to the "yes, and" frame, following conversations at Info-Tech Vegas 2026) That was entirely the point, the purpose, and it’s also likely why most of us chose this career. But perhaps most...
It is 1993. I am working for one of the world’s largest professional services firms, and the way we share information between our office and our clients is by carrying hard drives back and forth on the...
Think about how that happened. Before the industrial era, most people were compensated for what they produced - an artefact made, a crop harvested, a service rendered. The outcome was the measure. Then...
Let me explain what I mean by that - because it’s not a metaphor. It’s a precise diagnosis of what went wrong, and when. The Industrial Revolution gave us something genuinely extraordinary: scale. For...